AV Production: Delivering Exceptional Services and Products Award

A maximum of 3 entries per member company per award is permitted.

Your entry should contain no more than 1000 words in total.

You may upload a maximum of 5 files to support your entry

Qualifying period is the 12th of October 2024 to the 3rd of October 2025

Deadline Date for Entry Submissions:

All entries must be received by 5PM ON FRIDAY 3 OCTOBER 2025

Your entry will demonstrate a remarkable track record of delivering exceptional services and products to events as an AV & Production (or similar) company, using the delivery of a specific project as the basis of your entry. Your specific project will demonstrate how you surpassed client expectations through successful collaborations, glowing testimonial, and a wider portfolio filled with examples of high-quality work that speaks for itself.

Enhancing Event Success through Close Collaboration

Your entry should demonstrate at the core of your success lies an unwavering commitment to working closely with your clients to elevate the overall success of their events.  A proactive approach, ensuring effective communication and providing innovative solutions that not only meet but exceed your clients' goals. By enhancing the event experience through your dedication and expertise.

Unleashing Creativity and Innovation

Demonstrate your creativity and innovation. Demonstrate and provide evidence of your offerings, featuring unique designs, cutting-edge technology, and imaginative concepts that captivated audiences and left a lasting impression. Your entry should demonstrate how pushing the boundaries of what's possible, you consistently bring added value to your service, setting new standards for excellence.

Exceeding Key Performance Indicators and Delivering Exceptional Results

You will demonstrate a proven record of meeting and exceeding the key performance indicators set by your clients. This could be evidenced through metrics such as timeliness, budget adherence, adherence to quality standards, and exceptional customer satisfaction. These tangible results will demonstrate your unwavering commitment to delivering outstanding outcomes that go above and beyond expectations.

A Strong Commitment to Excellent Customer Service

Your dedication to providing excellent customer service is paramount to your submission. Clearly defining your responsiveness, attentiveness to client needs, and the ability to swiftly and skilfully solve problems. Detailing your clients satisfaction should be the cornerstone of your entry.

The winner of this award will be the company that best communicates consistently exceptional service, fosters collaboration, unleashes creativity, exceeds performance expectations, and provides unparalleled customer service.